{"id":59024,"date":"2025-04-02T09:00:45","date_gmt":"2025-04-02T00:00:45","guid":{"rendered":"https:\/\/denwadaikou.jp\/column\/?p=59024"},"modified":"2025-03-26T12:09:14","modified_gmt":"2025-03-26T03:09:14","slug":"eq%ef%bc%88%e5%bf%83%e3%81%ae%e7%9f%a5%e8%83%bd%e6%8c%87%e6%95%b0%ef%bc%89%e3%82%92%e9%ab%98%e3%82%81%e3%82%8b%e6%96%b9%e6%b3%95%e3%81%af%ef%bc%9f%ef%bd%9e%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3","status":"publish","type":"post","link":"https:\/\/denwadaikou.jp\/column\/callcenter\/20250402\/","title":{"rendered":"EQ\uff08\u5fc3\u306e\u77e5\u80fd\u6307\u6570\uff09\u3092\u9ad8\u3081\u308b\u65b9\u6cd5\u306f\uff1f\uff5e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u4e8b\u4f8b\uff5e"},"content":{"rendered":"\n

\"EQ\uff08\u5fc3\u306e\u77e5\u80fd\u6307\u6570\uff09\u3092\u9ad8\u3081\u308b\u65b9\u6cd5\u306f\uff1f\uff5e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u4e8b\u4f8b\uff5e\"<\/p>\n

EQ\u3068\u306f\u3001\u611f\u60c5\u306e\u628a\u63e1\u3084\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u306a\u3069\u3001\u5fc3\u7406\u7684\u306a\u90e8\u5206\u306e\u77e5\u80fd\u6307\u6570\u3092\u6307\u3059\u8a00\u8449\u3067\u3059\u3002\u30d3\u30b8\u30cd\u30b9\u306e\u5834\u3067\u306f\u3001\u5f93\u696d\u54e1\u306eEQ\u304c\u9ad8\u307e\u308c\u3070\u3001\u3055\u307e\u3056\u307e\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u3068\u671f\u5f85\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u4f01\u696d\u3067\u306f\u3001\u3069\u306e\u3088\u3046\u306a\u65b9\u6cd5\u3067\u5411\u4e0a\u3059\u308c\u3070\u3088\u3044\u304b\u60a9\u3080\u30b1\u30fc\u30b9\u304c\u5c11\u306a\u304f\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u305d\u3053\u3067\u4eca\u56de\u306f\u3001EQ\u306e\u6982\u8981\u3084\u69cb\u6210\u8981\u7d20\u3092\u3075\u307e\u3048\u3001\u3053\u306e\u77e5\u80fd\u6307\u6570\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u5177\u4f53\u7684\u306a\u65bd\u7b56\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u4e8b\u4f8b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059<\/span>\u3002<\/p>\n

\u3010\u95a2\u9023\u8a18\u4e8b\u306f\u3053\u3061\u3089\u3011<\/span>
\n>>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u8ee2\u8077\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/a><\/span><\/p>\n

EQ\uff08\u5fc3\u306e\u77e5\u80fd\u6307\u6570\uff09\u3068\u306f\uff1f<\/h2>\n

\"EQ\uff08\u5fc3\u306e\u77e5\u80fd\u6307\u6570\uff09\u3068\u306f\uff1f\"<\/p>\n

EQ\uff08\u5fc3\u306e\u77e5\u80fd\u6307\u6570\uff09\u306f\u3001\u81ea\u5206\u81ea\u8eab\u3084\u4ed6\u8005\u306e\u611f\u60c5\u3092\u6b63\u3057\u304f\u628a\u63e1\u3057\u3001\u4e0a\u624b\u306b\u6d3b\u7528\u3059\u308b\u80fd\u529b<\/span>\u3067\u3059\u3002<\/p>\n

\u8a00\u8449\u306e\u610f\u5473\u30fb\u7531\u6765<\/h3>\n

EQ\u306f\u3001\u5fc3\u7406\u5b66\u306e\u5206\u91ce\u3067\u63d0\u5531\u3055\u308c\u305fEmotional intelligence Quotient\u306e\u7565\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u3001Emotional\uff1a\u611f\u60c5\u7684\u306a<\/span>\u30fb intelligence\uff1a\u77e5\u80fd<\/span>\u30fb Quotient\uff1a\u6307\u6570<\/span>\u306e\u610f\u5473\u304c\u3042\u308a\u307e\u3059\u3002\u5c02\u9580\u7684\u306b\u306f\u5fc3\u7406\u65b9\u9762\u306e\u77e5\u80fd\u3092\u6e2c\u308b\u6307\u6570\u3084\u6307\u6a19\u3068\u8aac\u660e\u3055\u308c\u3001\u4e00\u822c\u306b\u306f\u611f\u60c5\u3092\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3059\u308b\u30b9\u30ad\u30eb\u3084\u3001\u7406\u89e3\u30fb\u6d3b\u7528\u3059\u308b\u80fd\u529b\u3092\u6307\u3059\u8a00\u8449\u3068\u3057\u3066\u4f7f\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u6982\u5ff5\u306f\u30011990\u5e74\u3001\u7c73\u56fd\u306e\u5fc3\u7406\u5b66\u8005\u3067\u3042\u308b\u30d4\u30fc\u30bf\u30fc\u30fb\u30b5\u30ed\u30d9\u30a4\u3068\u30b8\u30e7\u30f3\u30fb\u30e1\u30a4\u30e4\u30fc\u306b\u3088\u308a\u8003\u6848\u3055\u308c\u307e\u3057\u305f\u3002\u305d\u306e\u5f8c\u30011995\u5e74\u306b\u30c0\u30cb\u30a8\u30eb\u30fb\u30b4\u30fc\u30eb\u30de\u30f3\u306e\u8457\u66f8\u3067\u53d6\u308a\u4e0a\u3052\u3089\u308c\u3001\u4e16\u754c\u7684\u306b\u5e83\u307e\u3063\u305f\u3068\u3044\u308f\u308c\u3066\u3044\u307e\u3059\u3002\u8fd1\u5e74\u306f\u3001\u826f\u597d\u306a\u4eba\u9593\u95a2\u4fc2\u306e\u69cb\u7bc9\u306b\u5f79\u7acb\u3064\u80fd\u529b<\/span>\u3068\u3057\u3066\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u5834\u3067\u3082\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n

IQ,SQ\u3068\u306e\u9055\u3044<\/h3>\n

EQ\u3068IQ\u30fbSQ\u3068\u306e\u4e3b\u306a\u9055\u3044\u306f\u3001\u77e5\u80fd\u6307\u6570\u306e\u6e2c\u5b9a\u5bfe\u8c61\u3068\u306a\u308b\u80fd\u529b\u306e\u5dee\u7570\u3067\u3059\u3002EQ\u306f\u3001Emotional\u306e\u8a00\u8449\u901a\u308a\u3001\u611f\u60c5\u9762\u306b\u95a2\u3059\u308b\u7406\u89e3\u529b\u3084\u7ba1\u7406\u80fd\u529b\u306e\u6307\u6570\u3092\u610f\u5473\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u6307\u6570\u304c\u9ad8\u3044\u5834\u5408\u3001\u81ea\u5206\u3084\u4ed6\u8005\u306e\u611f\u60c5\u90e8\u5206\u3092\u9069\u5207\u306b\u628a\u63e1\u30fb\u6d3b\u7528\u3059\u308b\u80fd\u529b\u306f\u9ad8\u3044\u3068\u8a55\u4fa1\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u4e00\u65b9\u3001IQ\uff08\u77e5\u80fd\u6307\u6570\uff09\u306f\u3001\u601d\u8003\u306e\u901f\u3055\u3084\u60c5\u5831\u51e6\u7406\u80fd\u529b\u30fb\u554f\u984c\u89e3\u6c7a\u529b\u306e\u9ad8\u3055\u3092\u6570\u5024\u5316\u3057\u305f\u3082\u306e\u3067\u3059\u3002\u307e\u305f\u3001SQ\uff08\u793e\u4f1a\u7684\u77e5\u80fd\u6307\u6570\uff09\u306f\u3001\u793e\u4f1a\u6027\u30fb\u793e\u4ea4\u6027\u3084\u5bfe\u4eba\u80fd\u529b\u306e\u6307\u6570\u3092\u610f\u5473\u3057\u3066\u3044\u307e\u3059\u3002\u4ee5\u4e0a\u306e\u3088\u3046\u306b\u3001EQ\u3068IQ\u30fbSQ\u306f\u3001\u305d\u308c\u305e\u308c\u77e5\u80fd\u6307\u6570\u3068\u3057\u3066\u6570\u5024\u5316\u3055\u308c\u308b\u80fd\u529b\u3084\u30b9\u30ad\u30eb\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n

\u203b\u6a2a\u306b\u30b9\u30af\u30ed\u30fc\u30eb\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n

\n\n\n\n
EQ\uff08\u5fc3\u306e\u77e5\u80fd\u6307\u6570\uff09<\/span><\/th>\nIQ\uff08\u77e5\u80fd\u6307\u6570\uff09<\/span><\/th>\nSQ\uff08\u793e\u4f1a\u7684\u77e5\u80fd\u6307\u6570\uff09<\/span><\/th>\n<\/tr>\n
\u81ea\u5206\u3084\u4ed6\u8005\u306e\u611f\u60c5\u90e8\u5206\u3092\u9069\u5207\u306b\u628a\u63e1\u30fb\u6d3b\u7528\u3059\u308b\u80fd\u529b<\/span><\/td>\n\u601d\u8003\u306e\u901f\u3055\u3084\u60c5\u5831\u51e6\u7406\u80fd\u529b\u30fb\u554f\u984c\u89e3\u6c7a\u529b\u306e\u9ad8\u3055<\/span><\/td>\n\u793e\u4f1a\u6027\u30fb\u793e\u4ea4\u6027\u3084\u5bfe\u4eba\u80fd\u529b\u306e\u6307\u6570<\/span><\/td>\n<\/table>\n<\/div>\n

\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u80cc\u666f<\/h3>\n

\u30d3\u30b8\u30cd\u30b9\u306e\u5834\u3067EQ\u304c\u6ce8\u76ee\u3055\u308c\u308b\u80cc\u666f\u3068\u3057\u3066\u306f\u3001\u826f\u597d\u306a\u4eba\u9593\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u306e\u96e3\u3057\u3055\u304c\u6319\u3052\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002\u6628\u4eca\u3001\u591a\u304f\u306e\u4f01\u696d\u3067\u306f\u3001\u793e\u5185\u306e\u5bfe\u4eba\u30c8\u30e9\u30d6\u30eb\u3084\u9867\u5ba2\u306b\u3088\u308b\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u304c\u554f\u984c\u8996\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u305d\u308c\u3067\u3082\u3001\u5f93\u696d\u54e1\u306eEQ\u304c\u9ad8\u3051\u308c\u3070\u611f\u60c5\u9762\u306e\u9069\u5207\u306a\u7406\u89e3\u304c\u5bb9\u6613\u306b\u306a\u308a\u3001\u30c8\u30e9\u30d6\u30eb\u306e\u56de\u907f\u306b\u3064\u306a\u304c\u308b\u3068\u898b\u8fbc\u307e\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u307e\u305f\u3001EQ\u304c\u5f8c\u5929\u7684\u306b\u80b2\u6210\u3067\u304d\u308b\u70b9\u3082\u3001\u3053\u306e\u80fd\u529b\u30fb\u30b9\u30ad\u30eb\u304c\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u308b\u7406\u7531\u306e\u4e00\u3064\u3067\u3059\u3002\u793e\u5185\u7814\u4fee\u306b\u3088\u308a\u8077\u5834\u3067\u5fc3\u60c5\u7406\u89e3\u306e\u80fd\u529b\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u5f93\u696d\u54e1\u540c\u58eb\u3084\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u5186\u6ed1\u306b\u306a\u308b\u3068\u671f\u5f85\u3055\u308c\u307e\u3059\u3002EQ\u304c\u9ad8\u3044\u5834\u5408\u3001\u5468\u308a\u3068\u306e\u95a2\u4fc2\u6027\u304c\u3088\u304f\u306a\u308b\u53ef\u80fd\u6027\u306f\u9ad8\u3044\u305f\u3081\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u5834\u3067\u6ce8\u76ee\u5ea6\u304c\u4e0a\u304c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n

EQ\u3092\u69cb\u6210\u3059\u308b4\u3064\u306e\u8981\u7d20<\/h2>\n

\"EQ\u3092\u69cb\u6210\u3059\u308b4\u3064\u306e\u8981\u7d20\"<\/p>\n

EQ\u3092\u69cb\u6210\u3059\u308b\u8981\u7d20\u306f\u3001Identify\uff1a\u8b58\u5225<\/span>\u30fbUse\uff1a\u5229\u7528<\/span>\u30fbUnderstand\uff1a\u7406\u89e3<\/span>\u30fbManage\uff1a\u8abf\u6574<\/span>\u306e4\u3064\u3067\u3059\u3002<\/p>\n

\u3010Identify\u3011\uff1a\u8b58\u5225\u306f\u3001\u3069\u306e\u3088\u3046\u306a\u611f\u60c5\u304c\u751f\u3058\u3066\u3044\u308b\u304b\u8a8d\u8b58\u3059\u308b\u80fd\u529b\u3092\u6307\u3057\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u81ea\u5206\u3084\u4ed6\u8005\u304c\u559c\u3093\u3067\u3044\u308b\u306e\u304b\u30fb\u6012\u3063\u3066\u3044\u308b\u306e\u304b\u3068\u3044\u3063\u305f\u6c17\u6301\u3061\u3092\u3001\u9069\u5207\u306b\u628a\u63e1\u3059\u308b\u529b\u3068\u3044\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/div>\n<\/p>\n

\u3010Use\u3011\uff1a\u5229\u7528\u306f\u3001\u8ab2\u984c\u89e3\u6c7a\u306b\u5411\u3051\u3066\u611f\u60c5\u3092\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3057\u3001\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u4e0a\u624b\u306b\u6d3b\u7528\u3059\u308b\u80fd\u529b\u3067\u3059\u3002\u4ed5\u4e8b\u3067\u30c8\u30e9\u30d6\u30eb\u304c\u8d77\u304d\u305f\u6642\u3001\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u611f\u60c5\u306b\u6d41\u3055\u308c\u305a\u3001\u843d\u3061\u7740\u3044\u3066\u5bfe\u51e6\u3059\u308b\u30b9\u30ad\u30eb\u306a\u3069\u304c\u8a72\u5f53\u3057\u307e\u3059\u3002<\/div>\n<\/p>\n

\u3010Understand\u3011\uff1a\u7406\u89e3\u306f\u3001\u611f\u60c5\u306e\u767a\u751f\u539f\u56e0\u3084\u5909\u5316\u3092\u63a8\u5bdf\u3059\u308b\u529b\u3067\u3059\u3002\u81ea\u5206\u3084\u4ed6\u8005\u304c\u559c\u3073\u3084\u6012\u308a\u3092\u611f\u3058\u305f\u7406\u7531\u306b\u3064\u3044\u3066\u5206\u6790\u3057\u3001\u3069\u306e\u3088\u3046\u306b\u5909\u308f\u308b\u304b\u4e88\u6e2c\u3059\u308b\u3053\u3068\u306f\u3001\u9069\u5207\u306a\u884c\u52d5\u306b\u3064\u306a\u304c\u308b\u3068\u898b\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/div>\n<\/p>\n

\u3010Manage\u3011\uff1a\u8abf\u6574\u306f\u3001\u611f\u60c5\u306e\u8b58\u5225\u30fb\u5229\u7528\u30fb\u7406\u89e3\u3092\u9032\u3081\u308b\u306a\u304b\u3067\u3001\u3069\u306e\u3088\u3046\u306b\u884c\u52d5\u3059\u308c\u3070\u3088\u3044\u304b\u6c7a\u3081\u308b\u5224\u65ad\u529b\u3067\u3059\u3002\u611f\u60c5\u3092\u4e0a\u624b\u306b\u8abf\u6574\u3059\u308b\u5224\u65ad\u529b\u304c\u3042\u308c\u3070\u3001\u8ab2\u984c\u89e3\u6c7a\u3084\u76ee\u6a19\u9054\u6210\u306b\u7d50\u3073\u3064\u304f\u3068\u8a8d\u8b58\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/div>\n<\/p>\n

\"EQ\u3092\u69cb\u6210\u3059\u308b4\u3064\u306e\u8981\u7d20\"<\/p>\n

\u5b9f\u969b\u306f\u3001\u3053\u308c\u3089\u306e4\u8981\u7d20\u304c\u8907\u96d1\u306b\u7d61\u307f\u5408\u3044\u3001\u76f8\u4e92\u306b\u88dc\u5b8c\u3057\u306a\u304c\u3089EQ\u306e\u80fd\u529b\u3068\u3057\u3066\u6a5f\u80fd\u3057\u3066\u3044\u308b\u3068\u8003\u3048\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u30894\u3064\u306e\u80fd\u529b\u304c\u30d0\u30e9\u30f3\u30b9\u826f\u304f\u50cd\u304f\u3053\u3068\u3067\u3001\u3088\u308a\u8c4a\u304b\u306a\u611f\u60c5\u751f\u6d3b\u3068\u5186\u6ed1\u306a\u5bfe\u4eba\u95a2\u4fc2\u304c\u7bc9\u304b\u308c\u308b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n

EQ\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u5177\u4f53\u7684\u306a\u65bd\u7b56<\/h2>\n

\"<\/p>\n

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\u793e\u5185\u7814\u4fee\u3092\u5b9f\u65bd\u3059\u308b\u3068\u3001\u5f93\u696d\u54e1\u306eEQ\u3092\u5411\u4e0a\u3059\u308b\u306e\u306b\u52b9\u679c\u7684\u3067\u3059\u3002\u6700\u521d\u306b\u5404\u3005\u306eEQ\u3092\u6e2c\u5b9a\u3057\u3001\u8077\u5834\u5168\u4f53\u306e\u73fe\u72b6\u3092\u628a\u63e1\u3057\u3066\u304b\u3089\u80fd\u529b\u5411\u4e0a\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u9032\u3081\u308c\u3070\u3001\u7814\u4fee\u306e\u52b9\u679c\u306f\u4e0a\u304c\u308b\u3068\u671f\u5f85\u3067\u304d\u307e\u3059\u3002EQ\u3092\u9ad8\u3081\u308b\u306e\u306b\u6709\u52b9\u306a\u65b9\u6cd5\u306f\u307b\u304b\u306b\u3082\u77e5\u3089\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u3044\u305a\u308c\u3082\u3001\u7d99\u7d9a\u7684\u306b\u7e70\u308a\u8fd4\u3059\u3053\u3068\u304c\u5927\u5207<\/span>\u3067\u3057\u3087\u3046\u3002<\/p>\n

\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u4e8b\u4f8b<\/h2>\n

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\u7814\u4fee\u306bEQ\u3092\u5c0e\u5165<\/h3>\n

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